Westfort Tech Q Solutions is a leading India based BPO firm
providing a wide range of e-services. We bring together
world-class resources and software expertise to create valuable
relationships with our stringent quality standards, exceptional
resource capabilities and a consistent record of delivering
solutions to clients on schedule. We offer a wide variety of
non-core processes in an offshore environment.
Westfort Tech Q Solutions, supported by a multi million Group,
is committed to ensure quality solutions to national and
international clients. Currently we maintain a couple of
national and international clients who come back to us because
of our approach. Our promoters have a proven track record of
entrepreneurship in different spheres and verticals in India and
abroad. We have sound leadership, a focused vision and an
undying passion which we believe is our success factor.
Our services can be mentioned under three heads basically which
can be BPO services , Software consultancy and Call center
services.
Our BPO services consist of but not limited to Form processing,
Data processing, Data mining and Data Warehousing, GIS
Transcription, E-publishing, Consultancy. Our team spirit and
attitude underlines and shouts that our services are not limited
to what that is mentioned above. Our verticals have diversified
and experience have increased and so is our confidence that any
work entrusted to us by the client will done to the complete
satisfaction of the client. Our expertise
lies in bringing together experienced and established persons
who are masters in their respective avenues. We have a very high
scalable capacity in terms of man-hours per day, operating round
the clock and so we can cater to huge volumes at a very short
turnaround time .We provide highly customized outputs according
to the requirements of the client. Also the client can assess
the reports and check the updates of the project as and when
required.
Our software development wing has nearly 5 years experience in
providing customized software's for B2B and B2C companies. We
focus on integrated advertising, marketing, communications and
graphic art services to regional, national and international
clients. The company's primary areas of expertise are Website
development, B2B marketing strategy development, design
services, multimedia, information management and software
development. Our creativeendeavors are well supported by an
excellent team of technical, design and communication experts to
chalk out the desired communication you require in meeting the
challenges.
We have a call canter extension too. We have clients supported
on different verticals, both B2B and B2C experience from
countries like US, UK, Australia and Canada and our quality of
work has resulted in multiple client referrals. Our client sales
rejection level is currently less than 2% of total sales
submitted and holding steady. Our call centre extension provides
total Inbound/Outbound Telemarketing Solutions in the areas of
cold calling, warm calling, appointment setting, win back
programs, surveys and customer satisfaction, collections and so
on. Our services involve understanding the client's business
process, identifying requirements and assessing future
requirements.
We believe in providing world class infrastructure and
resources so that our clients will have the confidence of
working with a technically sound partner and so we are committed
to continually invest in people, processes, and infrastructure
facilities thus ensuring the highest levels of performance. Our
aim is not limited to overnight business or quick money but to
widen our horizons and establish our self as a trusted solutions
power to client's world wide.
We have a non exhaustive list of clients who have always come
back to us for our services as we believe in being a single
window solutions provider who are serious in business but very
much friendly and professional in approach. Even though we are
restricted by NDA to disclose some of our major clients, some
names which can be mentioned are A & H department, Government of Karnataka,
Universities from UK, High Fly, Surya, Eureka Group
of hotels (Dubai), Sapiens International(Dubai), Software
Global, SS UK, SC Pvt Ltd and more.